Shipping Policy
Shipping Policy
The Funacrylic Craftsmanship Difference At Funacrylic, we believe that quality cannot be rushed. Our wooden figurines are not mass-produced; each piece is meticulously hand-carved by our skilled artisans. This bespoke process ensures that every item you receive is a unique work of art. Please allow a dedicated preparation period for your order, as our craftsmen pour their time and care into your purchase to ensure it meets our quality standards.
Free Shipping
We offer Free Standard Shipping on all orders over $39!
Shipping Options & Delivery Times
We ship our products directly from our studio in Shanghai. Please refer to the delivery options below:
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Standard Shipping:
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Processing Time: 3-7 business days.
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Delivery Time: 10–15 business days.
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Express Shipping:
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Processing Time: 1–2 business days.
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Delivery Time: 7–9 business days (approx. 3–6 days faster than standard).
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Note: Delivery times are estimates and may vary based on the destination and local customs processing.
Tracking Your Order Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your package's progress directly through our website or the carrier's link provided.
Important Information
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Customs & Duties: Please be aware that your order may be subject to import duties and taxes, which are applied when the shipment reaches your country. You are responsible for paying these additional charges for customs clearance. Funacrylic has no control over these charges.
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Address Accuracy: Please ensure your shipping address is correct at checkout. We are not responsible for packages that are undelivered due to incorrect or incomplete addresses provided by the customer.
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Lost or Missing Packages: If your order has not arrived within 25 business days of the shipping date, please contact us at hello@funacrylic.com so we can investigate the issue with the carrier.